Tracking Payment Links
Monitor your payment links to see their state, view payment attempts, and track completed transactions.
Refunds: Refunds on payments made through payment links are handled the same way as other payments. For more information, see Refunds.
Payment Link States
Payment links move through different states as buyers interact with them. Filter the payment links list by state to quickly find what you're looking for.
| Status | Description |
|---|---|
| Active | The payment link is available for buyers to use. |
| Completed | A payment has been successfully made (single-use links only). |
| Expired | The link validity period has passed and the link can no longer be used. |
| Deactivated | The payment link was manually deactivated and can no longer be used. |
View Payment Link States
To check the state of your payment links:
- In the Dashboard, expand Payment Tools in the left navigation.
- Click Payment Links.
The list shows each payment link's state, amount, and creation date. You can also see if a link has been paid by checking the "Paid" status indicator.
View Payment Details
When a buyer completes a payment through a payment link, the transaction appears in your Transactions page with a tag indicating it came from a payment link.
To view payment details:
- Navigate to Transactions in the Dashboard.
- Find the transaction — it will be tagged as a payment link payment.
- Click the transaction to view full details including buyer info, amount, and payment method.
Real-Time Updates with Webhooks
For automated tracking, integrate webhooks to receive real-time notifications when:
- A payment is completed
- A payment fails
- An authorization is created