Refunds

Return funds to a customer for a previously successful charge. Refunds can be full or partial.

How Refunds Work

When you issue a refund, HL Hunt creates a reversal Transfer that returns funds to the buyer's original payment method. Refund processing times vary:

  • Card refunds — appear on the buyer's statement within 5-10 business days.
  • ACH refunds — may take 3-5 business days to process.

Creating a Refund

To refund a charge from the Dashboard:

  1. Navigate to Transactions.
  2. Find and click the transaction you want to refund.
  3. Click Refund.
  4. Enter the refund amount (full or partial).
  5. Confirm the refund.

Via API:

POST /v1/refunds
{
  "charge": "TRxxxxxxxxxxxxxxxxxx",
  "amount": 2500
}

Refund States

StateDescription
PENDINGRefund is being processed.
SUCCEEDEDRefund completed successfully.
FAILEDRefund could not be processed.

Partial Refunds

You can refund any amount up to the original charge. Multiple partial refunds can be issued until the full amount is returned.

The total of all refunds for a charge cannot exceed the original charge amount.