Alerts

Set up threshold-based notifications to monitor customer usage and take action when limits are reached.

Creating Alerts

To create a usage alert:

  1. Navigate to Usage-Based Billing → Alerts.
  2. Click Create Alert.
  3. Select the meter to monitor.
  4. Set the threshold value and condition (e.g., usage exceeds 10,000).
  5. Configure notification settings (webhook, email).
  6. Click Save.
Usage Alerts

Alert Types

TypeDescription
Threshold AlertTriggers when a customer's usage exceeds a specified value.
Percentage AlertTriggers at percentage milestones of a customer's credit balance (e.g., 75%, 90%, 100%).
Spike AlertTriggers when usage increases abnormally fast compared to the rolling average.

Managing Alerts

From the Alerts page you can:

  • View all active alerts and their current status
  • Edit threshold values and notification settings
  • Pause or disable alerts temporarily
  • View alert history and triggered events