Payments glossary

Card-present vs card-not-present: what is the difference?

The distinction between in-person payments where the card is physically read and remote payments made online or by phone.

Definition

Card-present (CP) transactions occur when the physical card or a device wallet is read by a terminal via chip, tap, or swipe. Card-not-present (CNP) transactions include e-commerce, phone orders, invoices, and recurring billing where the card is keyed or stored.

Because the cardholder is verified in person, CP transactions carry lower interchange (often 0.5-1.0 points less), lower fraud rates, and, with EMV chip, fraud liability on the issuer. CNP transactions cost more, see 10x the fraud rate, and place liability on the merchant unless 3-D Secure is used.

Example

The same $100 sale on a rewards credit card costs about $1.85 in interchange tapped at a counter and about $2.40 keyed into an online checkout.

How HL Hunt handles it

HL Hunt unifies CP and CNP on one account and one ledger: Tap to Pay on iPhone and Android, countertop terminals, online checkout, and a virtual terminal, each priced at the correct interchange category automatically.

Frequently asked questions

Is a phone order card-present?

No. Any keyed transaction is card-not-present and is priced and risk-assessed accordingly.

Can I take in-person payments without a terminal?

Yes. Tap to Pay turns an iPhone or Android phone into a contactless terminal with full card-present rates.

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