Support
Help, whenever you need it.
Start with the AI Assistant in your dashboard: it can answer questions about your account, explain any transaction or fee, and take actions for you. Say "talk to a person" at any time and a human takes over.
Common topics
- Why was a payment declined, and will it retry?
- When will my settlement arrive?
- How do I respond to or review a dispute?
- How do I add a team member and set permissions?
- How do I connect my accounting software?
- How do I enable a new payment method or country?
Response times
- AI Assistant
- Instant, 24/7
- Human support
- Under one hour, 24/7
- Risk team
- Proactive outreach; same-day response
- Developer support
- Same business day
Explore more
Start accepting payments today.
Create your account in minutes. Underwriting is done up front, so you are approved before your first charge.